FAQs

Who can participate?
Current and former employees of the United States Postal Service or the Post Office Department are invited to contribute a story.

I’m not a postal worker but I have a story about a postal worker, can I submit it?
No, at this time only current or former employees of the Unites States Postal Service or the Post Office Department may contribute. However, we anticipate opening the site up to third party stories in the future.

I recently submitted a story to the People and the Post digital memory book. Why doesn’t it appear on the website?
Each story submitted to the memory book undergoes a review process prior to publication. You can read more about this process in our Terms and Conditions. Typically, stories are published within a week of submission.

I would like to submit multiple stories to the memory book. Do I have to upload them one by one?
Yes, you may only submit one story at a time. After you’ve submitted an entry you may return to the “Share Your Story” page to submit another entry.

Are there any special guidelines for uploading images, videos and audio files?
There are no limitations on the (format) type for uploaded files. Please limit the size of photographs to no more than 5 MB; videos to no more than ten minutes in length and 100 MB in size, and audio files to no more than 10 minutes in length and 10 MB in size. If you would like to contribute files that are larger, you may e-mail us at NPMMemoryBook@si.eduto make special arrangements.

What is appropriate, or not appropriate?
When contributing to the People and the Post digital memory book, trust your judgment. Focus on telling your experiences rather than the experiences of others. You should only submit content that belongs to you and that will not violate the rights of other people or organizations.

We reserve the right to remove or reject any user-provided content for any reason, but we specifically will not permit material that we believe to be illegal, obscene, indecent, or defamatory, as well as content that violates the rights of others or is in any way objectionable or inappropriate for this forum.

We also reserve the right to remove material that we learn is owned by others. The People and the Post digital memory book Terms and Conditions defines our policy more specifically.

When I submit materials to the People and the Post digital memory book, do I retain the copyright?
Any copyright-protected materials submitted to the memory book such as photographs, videos, or audio files retain the rights of its creator. However, by submitting these materials to the memory book and signing our Terms and Conditions consent agreement, you grant permission for the National Postal Museum to use the material for educational and non-commercial purposes. See our Terms and Conditions for details.

Is there a connection between the People and the Post digital memory book and the USPS?
No. The National Postal Museum and People and the Post are owned and operated as part of the Smithsonian Institution. The Museum was created by an agreement between the Smithsonian Institution and the United States Postal Service in 1990 and opened to the public in 1993. The National Postal Museum gratefully acknowledges the continued support and commitment of the United States Postal Service.

Will contributions to People and the Post be used in the museum?
There are currently no plans to use materials submitted to the memory book in the National Postal Museum’s exhibits.

I have a question about People and the Post, who can I contact?
You can contact us at NPMMemoryBook@si.edu

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