I was a Postal hero, too!

Heroic Stories

My first career job at USPS was as a Window/Distribution Clerk. As such, I didn't have alot of opportunities to be a hero, like the carriers frequently are. The family of one of our elderly customers asked permission to place posters in our lobby regarding their Father, who had gone for a drive and never returned. We did so. Shortly thereafter, we received a Certified letter for the missing man, from the Plano TX Auto Pound. I knew what that meant: that his car had been impounded. Using the number from the poster, I called the family, who were able to call Plano and discover that their Father was in jail. He had been accused of drunk driving, but -- actually -- was disoriented from being lost and not being able to take his diabetes medicine. Once they explained his medical condition, the family was able to obtain his immediate release and dismissal of all charges. Had he remained much longer in jail -- and away from his medicine -- he would have died. I'm proud that I was able to help these customers in this manner.

DATE PUBLISHED: 2013-10-02 10:55:09
AUTHOR NAME: Phyllis Laura Isaacs
AUTHOR CITY, STATE: Dallas, TX
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